During the first session for BarCamp Austin III, I am sitting in a room listening to presentation by Denise Fernandez on the Cubeless project an internal knowledge sharing network inside of Sabre Holdings. Cubeless was spawned from the Sabre Travel Studios and incubator for the Sabre Holdings umbrella. The concept is very similar to intranet websites and internal wikis that have been around forever but with a twist…
Employees can post tips and tricks to help others do their job, the interesting application is that they add the idea of karma which is earned by certain by positive behavior (they note that they change the algorithms to keep people guess). The tool polices itself and can mark questionable content as "shady". It was their experience that people were very motivated to try to gain positive karma even without monetary compensation. All of this happens behind the firewall within a large company. It makes me wonder if this type of sharing only works in larger groups or is it useful in small intimate groups.
I guess that begs the question, is when it comes to knowledge sharing and participation what motivates people to participate beyond a buck and conversely what gains in productivity justify companies’ to invest a buck in these types of tools.
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